GRADIENT GRAY STRAIGHT DENIM JEANS

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

We offer free shipping to most countries on orders over €60.

Delivery time = Process time ( order preparation )+ Shipping time.

Shipping:

• Cost: Free on €60+ orders, €20 shipping fee on orders less than €60

• Process Time: 1-2 weeks

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

>>Please see our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. What if I receive a damaged item?

If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.

3. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

About Product

1. How do I choose the right size?

Each product page includes a detailed size guide and measurement instructions to help you select the best fit. If you have any questions about sizing, please contact our customer service team.

2. What are the materials and care instructions for the products?

Material information and care instructions are included in the detailed description of each product. We recommend following the care instructions on the label to extend the life of your garments.

3. What types of men's clothing do you primarily sell on your platform?

Our platform specializes in selling a wide range of men's fashion apparel, including but not limited to formal shirts, casual t-shirts, jeans, suits, sportswear, jackets, sweaters.